Frequently Asked Questions

Careers

• Where can I see Madisonhealth job postings?
• What kind of people work at Madisonhealth?
• How long has Madisonhealth been around?

COVID-19

• What visitor restrictions are in place due to the COVID pandemic?
• How has Madisonhealth been affected by the pandemic?

Getting involved

• How can I donate?
• How can I volunteer my time?
• How can I participate in Board of Trustees meetings?

Madisonhealth

• What is Madisonhealth?
• What’s the history of Madisonhealth?

My bill

• How can I pay my bill online?
• Why does my bill have different entities?
• What if I want to dispute part of my bill?
• What is your pricing?
• What’s your policy regarding “surprise” medical bills?

My care

• How can I recognize a nurse who provided outstanding care?
• How can I provide feedback for areas needing improvement?

My health insurance

• Is my insurance policy accepted?

My medical records

• How can I access medical records?
• Can I get my medical records online?

Paragon Café

• What are the hours of the Paragon Café?
• Where can I view the menu?
• What is today’s special?

Visiting

• What is the current visitor policy?