Engagement Task Force

We have been given an opportunity as front-line employees to come together and constructively look at the people and processes of Madison Memorial and make specific recommendations on how we can improve both the employee and patient experience.

Our purpose as a task force is to:

  • Improve patient satisfaction
    • HCAHPS scores
    • Patient experience
  • Improve employee engagement/satisfaction
Written by Kim, Michelle, Lucas, Kyle
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